IT Support

Our friendly crew of dedicated IT professionals are here to empower your digital journey with on-call helpdesk support, proactive monitoring, maintenance and optimizations, and much more.

Our IT Support Services keep your technology working smoothly, quickly, and reliably. Whether you're looking for managed IT services in Baltimore or need fast assistance with IT problems, our crew is here to provide reliable support that gets your operations back into shipshape!

IT Support That Keeps Your NonProfit Sailing Smoothly

Fast Response Times

Get Support Quickly

Whatever IT Problems your team is facing, you can rely on our crew to provide a fast and effective solution. We'll also educate your users on getting the best from their daily IT.

Proactive Maintenance

Ensuring Your Ship Is Working At Its Best

We can take care of maintaining and optimizing your IT environment in the background, ensuring your devices, connectivity and apps are working smoothly.

Cyber Secure IT

Keep Data Pirates At Bay

We use tools to secure your network and devices from cybersecurity threats, keeping your ship secure.

Hardware Support

Get The Best From Your IT investment

Repairs and maintenance for your devices, access to vendor discounts, and on-site support are just some of the treasures of our Strategic IT services for nonprofits!

Access exclusive NFP Vendor Discounts, attend Kaseya's Tech Soup Webinar

Tech Soup provides Innovative IT Services to nonprofits with exclusive vendor discounts covering a range of software and other IT products. Register today to tap into this overlooked gem for nonprofits!

Find Out More

IT Helpdesk Support

You can think of our crew of IT professionals as an extension of your own team that you can call on at any time for IT support.It's malfunctioning devices, login difficulties, internet downtime, you name it! Our friendly experts will be there to give Customized IT Solutions, delivered with a personal touch.

Computer Management

Our IT support services keep your computers online, secure and working at their best. We do this using tools that enable us to streamline and optimize how they work behind the scenes, including rolling out performance and security updates automatically and implementing antivirus and other threat mitigation tools.

Network Support

If your network isn't working at its best, then your sails are running at half-mast! We offer Network troubleshooting services for on-premises and cloud-hosted services and networks, that optimizes traffic loads, configurations, and device connections to boost speeds by using Network optimization solutions. We also find and address security vulnerabilities to keep your ship safe against unscrupulous sailors.

Cloud Services Support

Navigate the cloud as you chart your course to IT success. We offer support for cloud hosted servers and environments, including modern workplace platforms such as Microsoft 365 and Google Workspace. Just like your network and devices, we optimize resource allocation, ensure your cloud environment is scalable, and offer on-call support for your cloud-based IT services with tools that provide visibility and control.

The Benefits of Smooth-Sailing IT Support

We take your IT out of turbulent and uncertain waters by empowering your team and making your IT environment reliable, fast and convenient, enabling your nonprofit to focus on its mission.

Minimize Downtime

We'll get the rocks out of your technological waters so that your team can operate smoothly and securely with reliable Proactive support and 24/7 IT monitoring.

On-Call Support

Our friendly and dedicated team will be available 24/7 to helpdesk support to respond quickly to your IT problems and create On-demand IT services solutions that address issues at the root cause.

Secure Operations

Secure your network, devices, and data from prying eyes, by Cybersecurity services while enhancing your data protection compliance posture.

Lower Costs, More Efficiency

Bring down direct and indirect costs in your IT environment by accessing vendor discounts, unlocking more time, and optimizing your IT asset management.

FAQs - IT Support Services

Get answers to common questions about our IT support services, including managed IT support, secure remote solutions, tailored IT consulting, and 24/7 helpdesk services for businesses of all sizes, ensuring smooth operations, robust data protection, and proactive system maintenance to keep your business running efficiently.

What are IT support services and why does my business need them?

IT support services help manage and maintain your technology systems, resolve technical issues, and ensure smooth operations, reducing downtime and improving productivity.

What IT support solutions do you offer?

We provide managed IT support, secure remote solutions, helpdesk services, network management, and IT consulting tailored to your business’s specific needs.

How does 24/7 IT support benefit my business?

Our 24/7 IT support offers round-the-clock assistance to troubleshoot and resolve issues in real-time, ensuring minimal disruption to your operations and keeping your systems running smoothly.

Can you customize IT support for my business needs?

Yes, we tailor our IT support services based on the size and requirements of your business, providing personalized solutions that align with your operations and goals.

How do you ensure data protection in your IT support services?

We implement strong cybersecurity measures, including data encryption, firewall management, and regular security updates to protect your business from cyber threats and ensure data integrity.

What is managed IT support and how does it help my business?

Managed IT support provides proactive monitoring, maintenance, and management of your IT systems, preventing issues before they occur and reducing costly downtime.

Get in touch!

Whether you call, email, or book a meeting, we appreciate you taking the time to reach out to us and will be glad to help you.

Our Office:
400 E. Joppa Road Suite 300 Towson, MD 21286, USA

Email: info@takenoquarter.com
Phone: 717-850-0446